Health Apps Declaration & Legal Disclosures
QikDoc operates in compliance with national healthcare regulations, telemedicine guidelines, and data protection laws to ensure safe and secure digital healthcare delivery.
NMC Compliant
Verified Doctors
Data Protection
Regulatory Compliance
1. Nature of the App
QikDoc is a comprehensive digital healthcare platform that provides:
Online Doctor Teleconsultation
Video, audio, and chat consultations with verified doctors
E-Prescriptions
Digital prescriptions issued by Registered Medical Practitioners (RMPs)
Medicine Ordering
Online medicine ordering through licensed pharmacy partners
Lab & Radiology Services
Pathology and radiology test booking with report interpretation
AI Symptom Analyzer
AI-based symptom analysis and health risk indicators
Health Tracking
Self-monitoring tools for long-term health management
Dedicated teleclinics for maternal health, child health, and geriatric care
2. Medical Involvement
All medical consultations on QikDoc are conducted exclusively by:
Doctor Verification
- Doctors registered with National Medical Commission (NMC)
- Registered with State Medical Councils of India
- Verified and credentialed practitioners
- Onboarded after thorough documentation review
Platform Role
Technology Intermediary
QikDoc acts solely as a technology platform facilitating communication
Patient-Doctor Connection
Facilitating secure communication between patients and RMPs
Important: Medical responsibility lies solely with the consulting Registered Medical Practitioner, not the platform.
3. AI & Automated Tools Disclosure
QikDoc provides AI-based assistance tools including:
Symptom Analyzer
Preliminary symptom analysis and guidance
Lab Data Interpretation
Assistance in understanding lab report values
Radiology Assistance
Health risk indicators from imaging reports
AI Tool Limitations
- Are informational and assistive in nature only
- Do NOT provide medical diagnosis
- Do NOT replace licensed medical consultation
- Should NOT be relied upon for emergency medical decisions
- All final medical decisions must be made by a Registered Medical Practitioner
4. Data Handling Declaration
QikDoc collects and processes the following types of data:
Data Collected
- Personal identification data
- Health and medical information
- Consultation records
- Prescription records
- Payment information
Data Protection
- Encrypted in transit (HTTPS/SSL)
- Stored in secure infrastructure
- Shared only with authorized medical professionals
- Not sold to advertisers
- Users may request data access or deletion
Note: Data access or deletion requests are subject to legal medical retention requirements.
5. Medical Device Classification
Not a Medical Device
QikDoc is not classified as a medical device
No Manufacturing
Does not manufacture or distribute medical devices
Human Oversight
No automated diagnosis without medical oversight
6. Telemedicine Compliance
QikDoc operates in accordance with:
NMC Telemedicine Guidelines
Telemedicine Practice Guidelines, 2020
Digital Personal Data Protection Act
DPDP Act, 2023
Information Technology Act
IT Act, 2000
Indian Healthcare Laws
All applicable healthcare regulations
All prescriptions are issued only by registered medical practitioners in compliance with NMC regulations
7. Platform Status Disclaimer
QikDoc is a technology platform and is NOT:
Not a Hospital
Not a Clinic
Not a Diagnostic Lab
Not a Pharmacy
QikDoc facilitates connections between patients and independent licensed healthcare providers. Medical responsibility lies solely with the consulting Registered Medical Practitioner.
8. Emergency Disclaimer
QikDoc is NOT intended for medical emergencies
If you are experiencing any of the following, immediately contact local emergency services or visit the nearest hospital:
Chest pain
Stroke symptoms
Severe breathing difficulty
Unconsciousness
Major trauma
Any other emergency symptoms
9. Prescription & Medication Disclaimer
Doctor Discretion
Prescriptions are issued at the sole discretion of the consulting doctor
Restricted Medicines
Certain medicines may not be prescribed via teleconsultation per NMC guidelines
Availability
QikDoc does not guarantee medicine availability
10. Diagnostic Services Disclaimer
Third-Party Services
Laboratory and radiology services are provided by third-party licensed partners.
QikDoc does not conduct lab tests directly
Not responsible for third-party errors
11. Limitation of Liability
To the maximum extent permitted by law, QikDoc shall not be liable for:
Medical decisions made by doctors
Misuse of AI tools
Adverse drug reactions
Inaccuracies in third-party diagnostic reports
12. User Responsibility
Users agree to:
Provide accurate medical information
Not misuse the platform
Not use the app for illegal or fraudulent activities
Seek in-person medical care when required
13. Consent Statement
By using QikDoc, users confirm:
- They understand telemedicine limitations
- They consent to digital consultation
- They consent to electronic record keeping
- They acknowledge data processing as described in the Privacy Policy
14. Grievance Redressal
Need This Document?
Download the complete Health Apps Declaration & Legal-Regulatory Disclosures as a PDF for your records or app store submission.